Job Title: Distribution Supervisor
Salary: £27,000 - £28,600
Location: Duxford, Cambridge, UK
Contract: Permanent and Fixed Term Contract opportunities, Full Time – 35 hours per week
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We have exciting opportunities to join Group Print and Operations as a Distribution Supervisor, where you'll be part of a dynamic team ensuring our examination material reaches our learners all over the world.
About the Role
As a Distribution Supervisor in our Post Exam & Scanning department, you will play a vital role in ensuring our learners receive their examination results on time, that it is processed accurately and that their certificates are sent out securely. You will supervise and/or line manage the processing of assessment related materials and collaborate in other areas on behalf of Group Print and Operations as required, ensuring a high level of accuracy and quality are maintained.
Tasks will vary depending on what team you are working in, and you will have the opportunity to gain experience in different areas during busy periods. These include:
1. Leading and/or line managing a team of employees. You may also be required to deputise for your line manager in periods of absence.
2. Supervising the team, providing training and development whilst motivating them to achieve their goals.
3. Managing and maintaining departmental documents and procedures.
4. Maintaining benchmarks, reporting KPI data in order to monitor and improve overall team performance.
5. Building and maintaining professional relationships with stakeholders, providing guidance on operational processes.
6. Responding to queries and escalating more complex issues accordingly.
This is a varied role, where you will complete various tasks that could be desk-based or involve walking/standing for long periods at a time.
This role may require shift work for part of the year, depending on organisational need. The standard working hours are 8.30am – 4.15pm Monday – Friday (3pm finish on Friday's). Shift times are a rotation of early shift (6am – 1.30pm) and late shift (1.45pm – 9.15pm) Monday – Friday (early finishes on both shifts on Friday's) and you will receive a shift premium of 20%.
About You
You will be flexible and passionate about the role we play, going above and beyond to get it right for learners, dedicated to upholding standards and open to views of our customers, partners and colleagues.
You will have excellent time management skills with the ability to work under pressure, as well as good computer, numeracy, and literacy skills.
You will have an understanding of Health, Safety and Wellbeing and be able to strictly follow our procedures.
Rewards and Benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
* Group personal pension scheme
* Discretionary annual bonus
* Life assurance up to 4 x annual salary
* Private medical and Permanent Health Insurance
* Green travel schemes
* 28 days annual leave plus bank holidays
We welcome applications from those who require flexible working, and we will do our best to accommodate this.
Ready to pursue your potential? Apply now.
Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.
Why Join Us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics.
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