Job Title:
Customer Team Member
Location:
Skipton Road, Harrogate, HG1 3DP
Pay:
£12.00 per hour
Contract:
14 hours per week + regular overtime, permanent, part time
Working Pattern:
Varied shifts including early mornings from 5:45am, afternoons, late evenings until 11:00pm and weekends, to be discussed at interview
Key Responsibilities:
* Provide friendly and thoughtful service to customers, responding to queries and championing Co-op products and Membership.
* Work collaboratively with store colleagues to solve problems for customers and members.
* Maintain a safe and legal store environment by stocking shelves and checking prices, dates, and temperatures.
* Support the introduction of new products and services by sharing experiences with colleagues.
* Get involved in local community activities and events.
What We Offer:
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
* A pension scheme with up to 10% employer contributions
* Wagestream – a money management app giving you access to a percentage of your pay as you earn it
* 31 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service
* Full, paid training and dedicated support for your personal development and career progression
* Rota shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
Our Commitment to Inclusion:
We want to build diverse teams and welcome applications from everyone. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.