Overview
We are looking for an experienced Employee Relations Advisor to support our Supply Chain HR team.
This role will be Midlands based, partnering with the local HR Business Partners and the Site Leadership teams. It will be hybrid working with some travel required.
At PepsiCo we pride ourselves on being a great place to work (and regularly win awards for it!).
Not only will you be first point of contact for all ER issues for your client groups, but you’ll also be a role model encouraging our people to live by our values. And you won’t be alone - you’ll be part of an extended community of HR professionals across the UK who will always be on hand with additional help and advice.
In this role you will provide first class ER support to managers and HR Managers to ensure effective delivery of disciplinary, grievance, absence management processes as well as Code of Conduct/Speak Up investigations.
If you are an ER expert looking for an exciting challenge then this could be the role for you!
Responsibilities
1. Act as the process expert, providing very clear and specific direction to managers to ensure they are able to execute independently and do not “shop” for an alternative answer.
2. Build capability of new/first time managers ensuring they are capable to deliver the process and confident in their own ability.
3. Build capability of experienced managers through frequent one to one coaching supported by training/education workshops to reduce the reliance on ER Advisors.
4. Establish Service Level Agreements with key stakeholders and measure performance against the SLAs.
5. Deliver specific ER projects/assignments, such as development of handbooks, policies and procedures.
6. Share best practices and case learnings with other ER Advisors to ensure consistency across the organisation.
7. Work effectively with the Occupational Health Team to ensure service is effective and meets case requirements.
8. Engage external partners when necessary, such as Access to Work, ACAS and other organisations to set up and provide workplace assistance.
9. Advise on collective consultation requirements including partnering with HRM to prepare pay consultation.
10. Engage Legal Counsel where required to mitigate risk.
11. Build effective working relationships with the Trade Unions across sites (where applicable).
12. Be an active member of the onsite weekly improvement process, representing the HR KPIs and support to drive the metrics to standard or improved.
13. Partner with HRBP/Local HR to identify patterns/trends of ER that may suggest underlying issues.
Qualifications
1. A strong working knowledge of employment policies and employment legislation and the ability to practically implement that knowledge within PepsiCo (through proven experience or CIPD qualified).
2. Ability to take ownership of complex ER issues with limited management input across two locations.
3. Strong coaching/counselling skills.
4. Able to balance legal risk with business benefit to ensure that the best outcome is reached on employment related issues.
5. Personal values consistent with PepsiCo values to ensure that Code of Conduct is upheld in every decision taken.
6. Able to leverage personal influence with associates and managers to promote direct employment relationships, creating positive visual presence of HR at all levels on site including shop floor.
7. Collaboration skills to build effective relationships with all client groups.
8. Flexibility to travel and support sites with a 24/7 operation.
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