Devonshire Hayes Recruitment provided pay range
This range is provided by Devonshire Hayes Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Infrastructure Analyst - Liverpool or Manchester (35 hours per week)
Role Overview
As part of our ambitious IT consolidation and upgrade roadmap, this role involves working with cutting-edge technologies and managing technical delivery for various projects. The successful candidate will report to the Service Delivery Manager – Infrastructure and join a dynamic infrastructure team delivering high-quality technical solutions.
Key Responsibilities
1. Collaborate with the Service Delivery Manager to maintain operational IT systems across UK and international offices.
2. Provide technical guidance for project implementation from RFP to BAU support.
3. Troubleshoot complex issues and support other Infrastructure Analysts.
4. Create and maintain documentation, test plans, and recovery methods.
5. Stay updated on infrastructure and security trends to enhance IT service delivery.
6. Align with enterprise architects, project management, and service desk teams to support the IT vision.
7. Contribute to knowledge transfer and move repetitive tasks to service desk teams where possible.
8. Strong expertise in VMware management, Microsoft Azure, and Microsoft Server technologies (Server 2016, 2019, 2022).
9. Networking knowledge for troubleshooting and routing; basic switch configuration desirable.
10. Familiarity with disaster recovery and high-availability technologies.
11. Proficiency in Microsoft Active Directory, DNS, DHCP, and Windows file services.
12. Experience with monitoring tools (e.g., SolarWinds) and telephony systems (SIP trunking, routing).
13. Analytical skills and experience with change/problem management processes.
14. Certifications such as AZ-900, AZ-104, or AZ-700.
15. Knowledge of Office 365, VMware VSAN, and data centre technologies.
16. Familiarity with cyber security, iManage10, Remote Desktop Services, and FortiGate firewalls.
Annual Leave: Starting at 25 days, plus birthday privilege day and Christmas shutdown.
Holiday Options: Buy, sell, or carry-over scheme.
Health & Wellbeing: Optional private medical insurance, Medicash, annual fitness allowance, and enhanced family leave policies.
Financial Benefits: Flexible pension scheme, ISA saving scheme, independent financial advice, and life assurance.
Support: Employee Assistance Programme with counselling, permanent health insurance, and 10 fully subsidised emergency or back-up care days per year.
Additional Perks: Hybrid working, dress-for-your-day policy, annual travel season ticket loan, and bespoke training and development opportunities.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Analyst and Information Technology
Industries
Legal Services
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