Job Overview Responsible for providing an efficient, effortless, and exceptional customer service experience. While also providing an Internal Sales Service to nominated customers. Processing and confirming customer orders, queries and complaints, in collaboration with all internal departments and driving the order book Sales. Your profile Essential Minimum 6 months' experience in a role with administrative related tasks PC Literate Excellent written and verbal communication skills Preferable Minimum of a C grade in at least 5 GSCEs, including English Language and Maths Work experience in a relevant and up to date role which involves administration and dealing with business customers / sales / clients Previous experience of food or a food packaging environment Previous experience of SAP Export sales/customer services experience Internal Sales experience Our Offer Factory location in Northern Ireland, therefore you must have right to work in the UK 35 hours per week, Monday to Friday Annual salary: £27,500 - £28,500 Enhanced Company Sick Pay Death in Service Benefit (Salary x 2) Profit Related Pay (qualifying conditions applicable) 1 additional holiday per annum after 5 years’ service Plus many more