About the Role
We are seeking a skilled Careline Operator to join our team at Careline Support Ltd.
The successful candidate will be responsible for providing exceptional customer service to our clients, working in a fast-paced office environment.
Key Responsibilities:
* Respond to customer inquiries and resolve issues in a timely and professional manner.
* Work collaboratively with colleagues to achieve team goals and objectives.
* Develop and maintain a thorough understanding of our products and services.
* Provide excellent communication and interpersonal skills to build strong relationships with customers.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.
Requirements:
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment.
* Strong problem-solving and analytical skills.
* Ability to work collaboratively as part of a team.
Working Hours:
5 shifts on / 3 shifts off to include rostered weekends and Bank Holidays.
Shift Times:
7am to 2.45pm (inclusive of 30 min unpaid break). Occasional flexibility required to cover later shifts up to 10.30pm.