The role of Concierge at Avery Healthcare's bank location in Esher is a temporary position that involves creating a positive first impression, answering calls, greeting visitors, and providing high-quality service to residents. The ideal candidate will possess excellent communication skills, the ability to handle multiple priorities, and good organizational skills.
Main duties of the job
As a Concierge, your focus will be to create a positive and long-lasting first impression of Avery Healthcare. You will be responsible for answering incoming calls, greeting visitors, and providing high-quality service to residents. Other duties include monitoring the Bistro area, handling resident requests and queries, and completing administrative tasks as required.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are committed to creating meaningful experiences for both their residents and employees, offering a supportive and inspiring environment where people feel valued and empowered.
Job responsibilities
Your focus as Concierge will be to create a positive and long-lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high-quality service to residents.
Other responsibilities will include:
* Greeting and directing all visitors and making them feel welcome.
* Monitoring the Bistro area for refreshments, music, and cleanliness.
* Handling resident requests and queries efficiently and effectively.
* Completing administrative duties as required.
About you
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
* Possess effective written and verbal communication skills.
* Be able to handle multiple priorities.
* Have good organizational skills.
* Previous experience in a customer service position is preferable.
Additional Requirements
* A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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