Facilities Coordinator
* Location: East Central London
* Job Type: Full-time (7am-4pm and 9am-6pm rotated weekly)
* Salary: 28,000- 32,500
We are seeking a proactive and dedicated Facilities Coordinator to join our team. This role involves providing comprehensive facilities management services to ensure efficient operations and a comfortable environment for staff and visitors. You will support the Regional Senior Facilities Coordinator in managing relationships with stakeholders, service providers, and in implementing service improvements.
Day-to-day of the role:
* Assist in managing and coordinating a wide range of facilities services including cleaning, security, parking, and waste management.
* Support the monitoring and auditing of service providers to ensure compliance with quality management systems.
* Engage in regular facility inspections and coordinate necessary repairs and maintenance.
* Manage office equipment, stationery supplies, and coordinate meeting room setups.
* Ensure compliance with health and safety regulations and maintain emergency systems and procedures.
* Collaborate with service providers to explore opportunities for service improvement and innovation.
* Handle budgeting responsibilities alongside the Regional Senior Facilities Coordinator to ensure cost-effective operations.
* Conduct spot checks and detailed audits to ensure that service level agreements (SLAs) are being met.
* Supervise and audit the cleaning and maintenance services to ensure all areas meet the required standards.
* Manage and monitor the performance of vending and catering services, ensuring all teapoints are stocked and maintained.
* Oversee document management including mailroom operations and secure document shredding.
Required Skills & Qualifications:
* Minimum of 2 years' experience in a facilities management role, preferably within a corporate environment.
* Strong understanding of supplier and subcontractor management, including performance monitoring.
* Proficient in using PC software such as Word, Excel, and Outlook.
* Excellent communication skills, both verbal and written, and the ability to manage multiple tasks efficiently.
* Proven customer service skills and the ability to work flexibly and respond to emergencies as needed.
* Knowledge of health and safety standards and legislation relevant to facilities management.
* Demonstrated ability to supervise, manage, and motivate contractors and suppliers.
* Diplomatic and customer-focused approach with the ability to manage expectations and deliver against agreed targets.
* Experience in budget management and cost control.
* Ability to perform under pressure and handle emergency situations effectively.
Benefits:
* Competitive salary package.
* Opportunities for professional development and training.
* Dynamic and supportive work environment.
* Comprehensive health and wellness programs.
* 25 days + Bank Holidays.
* Employee Assistance Program.
* 4 x Annual Salary for Employee Life Assurance.
* 4 x Team away days/meals per year.
To apply for the Facilities Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
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