Contract Type: Permanent Location: We’re Flexible. You’ll need to travel to Croydon or other Zurich offices when necessary. Closing date for applications: 20th November 2024 The opportunity: A fantastic opportunity for a Senior DA Oversight Specialist to join the Delegated Authority Oversight Team (DAOT) with a core focus of the onboarding of new Underwriting Delegated Authorities (DAs) across the UK. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. What is DA Oversight? DAs are where a broker/MGA carries out delegated underwriting activities on behalf of Zurich. DAs are a significant part of Zurich’s portfolio, contributing to around a quarter of all the UK's income; therefore, effective oversight is essential to ensure that all appropriate procedures and controls are in place. What will you be doing? DAs continue be a growth area in Zurich’s future strategy. You will primarily be responsible for overseeing the onboarding of new DAs which can vary from standard rules-based arrangements to high profile MGA’s that hold a significant value. Your role would be to ensure all correct procedures are followed and appropriate controls are in place. To achieve this, you will be collaborating with a wide range of internal stakeholders such as our Market Facing Units (MFU) Onboarding Teams, Relationship Managers, Underwriting Leads and Technical Pricing teams. You'll help strengthen our partnership with brokers/MGAs by ensuring they meet all regulatory requirements and that we ultimately deliver for our company and customers. Your key responsibilities would include: Working closely with the MFU onboarding teams to successfully onboard new DAs. Using your technical knowledge to drive and support improvements to the oversight of DAs. Providing expertise and support for all manner of DA related enquiries including regulatory and customer focused initiatives. Playing an active role in a wide range of underwriting projects. Ensuring timely and accurate recording of information. Provide clear management information and analysis that can be shared with various stakeholders, including members of the senior leadership team. Identifying any potential detriment to our customers and exploring potential solutions through activities such as Conduct MI What are we looking for? The successful candidate will need to display a positive, enthusiastic, can-do attitude and an inquisitive nature alongside: An understanding of DAs or experience working with outsourced third parties would be beneficial. A high level of knowledge around the regulatory landscape and how to apply it to DAs. The ability to work with wide range of stakeholders and is proficient at planning, prioritising, and leading meetings. Confidence to question and challenge data and existing ways of working. Proactivity managing timelines and delivery dates. Ability to adapt to changes and take on new challenges. Excellent verbal and written communication skills. What will you get from the role? A great opportunity to expand your network of contacts as you’ll be working across the UK and global underwriting community as well as other important areas such as Legal, Compliance and Governance. An in-depth knowledge of the changing regulatory landscape and its impact. An opportunity to use your initiative to challenge the existing ways of working. It’s a great opportunity to be part of a team in a varied and interesting role. As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. Who we are: At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.