Application Support: UNIX: Structured Rates: ION: Murex One of my clients, a reputable and successful Investment Bank, is looking to hire an experienced Application Support Manager to lead a team that support a number of cross-asset applications that provide critical information for traders across the Structured Rates business. The applications you will be supporting are both bespoke built apps and connectivity applications which traders use to connect to multiple exchanges and brokers. Other responsibilities include: Lead stability enhancements to the Bank’s Structured Rates platform. Documenting any resolutions with the user as well as training them to reduce issues. Establishing relationships with user base, including senior stakeholders. Work closely with the Development teams so that you gain knowledge to alleviate any L3 issues in the future. Help with testing and business continuity processes. Be an influential voice in the Front Office Fixed Income domain, leading strategic initiatives from a Support perspective. To be right for this role, you must have the following: Proven track record of managing an Application Support team at another financial services firm within Fixed Income (ideally Structured Rates). Previous experience supporting vendor platforms (ION, Murex, Bloomberg AIM) Previous experience in the following technologies: Unix, SQL, FIX, Exchange Connectivity, Messaging middleware. Experience of technical support management across a demanding user base in Fixed Income. The company are operating a hybrid way of working. You will be expected to work in the office three days a week, with the option to work two days a week from home.