I am currently working with a Legal Services Client on an exciting Process Improvement Manager opportunity. This is a permanent role that requires 3 days a week in the office.
To be considered for this role, you must have:
Proven experience of continuous performance improvement within Legal or Professional Services.
Strong communication and influencing skills and experience of working with senior stakeholders across an international business.
A self-starter, confident with selling the function and winning work for the team.
Credible, articulate and comfortable with systems, data and analysis.
A Change Management / Six Sigma qualification would be desirable.Key responsibilities include:
Work with the Head of LPM to define the Process Improvement strategy and actively drive this forward.
Identify and prioritise processes across each Division for improvement exercises to enhance operational efficiency and reduce costs.
Collaborate closely with Legal Project Managers to facilitate and support the execution of process improvement exercises, ensuring comprehensive analysis and optimisation of current practices.
Collaborate closely with Legal Technology and Product Development to scope technical solutions which support process improvement as required.
Document 'as-is' and 'to-be' process details, clearly outlining current procedures, identified inefficiencies, and proposed improvements to establish a...