We are recruiting for a Retail Trading Manager for one of our longstanding clients.
Their Retail Trading Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, maintaining high trading standards and smashing commercial targets, whilst working alongside the general manager.
Responsibilities
* Overseeing department operations, maximising profitable sales and growth while creating a unique customer focused environment
* Taking the lead in creating a great place to work for everyone in the team
* Sparking your team's passion for delivering the best customer experience possible by creating a brilliant customer journey
* Working closely with our central support teams, maintaining top notch communication, stock supply and response
* Ensuring compliance with health & safety regulations is carried out across all departments, whilst caring for team members and customer welfare at all times
* Your proactive thinking and retail management expertise will make the most of every sales opportunity
* Ensure the store is ready to trade across all departments, ensuring completion of all opening/closing procedures and daily checks
* As a member of the management team, you will also have duty manager responsibilities including key holder duties
Who they are looking for
* You'll bring sales expertise with experience of retail operations management
* Commercial awareness and understanding of budgets, profitability from driving retail sales and improved ways of working
* Ability to identify training needs. You'll be effectively coaching and training all levels, ensuring our teams are delivering first-class customer experience and safe centre environment
* Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
* Positivity managing change. You'll lead the team through each season with care and motivation to deliver the best
* Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile