As part of a small team of Clinical Operations Administrators you will provide operational and administrative support to the clinical operations hub and operational management team to ensure the safe, effective and efficient day to day running of the clinical services around the UK.
Main duties of the job
Duties will include maintaining and monitoring service delivery schedules such as transport logistics and maintenance, setting up and maintaining asset inventories and tracking contracts and upgrades, workforce deployment, and liaising with staff, suppliers and contract managers and customers to build positive relationships. You will also undertake audits and assist in the development and collation of data and production of reports. The role is office based, Monday to Friday.
Working collaboratively as part of the team, you'll have excellent communication and interpersonal skills. You will be well organised, able to plan and prioritise your workload, with strong attention to detail and accuracy. You will have first class IT skills and be able to gather data and compile detailed and complex reports. You will work well in a busy and fast paced environment, demonstrating a flexible approach to adapt to changing circumstances, needs and priorities.
Job responsibilities
Job Purpose: Provide operational and administrative support to the clinical operations hub and modality managers to ensure the safe, effective and efficient day to day running of the clinical services around the UK.
1. Maintain and monitor service delivery schedules, ensuring schedules offer the required visibility for effective resource planning. Including but not limited to, transport logistics, preventative maintenance, and fault rectification planning for clinical equipment and inventory.
2. Maintain and monitor workforce deployment across the clinical services, liaising with modality managers to achieve the skill mix based on service requirements.
3. Liaise closely with customer points of contact to support effective communications and operational planning to deliver high quality safe mobile services in the community.
Key Relationships: Cobalt staff team, mobile site staff, logistics, support engineers and external suppliers.
Person Specification
Experience
* Demonstrable experience of office administration at senior level
* Experience of working in a healthcare environment in an administrative capacity
* Co-ordinating meetings, reports and spreadsheets, data entry
* Experience at multi-tasking and prioritising work in a fast-paced environment
* Management of transportation and logistics services
* Workforce management and deployment using rostering software
* An understanding and application of health and safety regulations and infection control policy relating to a healthcare environment
Qualifications
* Educated to minimum GCSE level C (Grade 4) or equivalent including English language and Mathematics
* European Computer Driving Licence (ECDL) or equivalent
* NVQ Level 3 Business Administration or relevant experience
Skills and abilities
* Confidentiality, discretion and trustworthiness
* Ability to work on your own initiative and be responsible for your own actions or decisions
* Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic
* Confident communicator at all levels
* Ability to communicate clearly both in verbal and written communications
* A high level of IT competency and the ability to gather data, compile complex information and prepare reports
* Able to plan and prioritise workload
* Organised, methodical, critical attention to detail and accuracy
This is an outline of the post-holder's duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the Charity. This post is subject to the terms and conditions of employment of Cobalt Health.
#J-18808-Ljbffr