Role Purpose
* This role is pivotal in delivering a high-quality, consistent, and responsive HR service that meets customer needs and aligns with the Council’s objectives. The successful candidate will handle all areas of HR, including high-risk and complex issues.
Responsibilitites
* Provide effective HR services to meet customer needs and support the Council’s goals.
* Address high-risk and complex HR issues with professionalism and expertise.
* Demonstrate behaviours and competencies that transform the HR service.
* Deliver outcome-focused and proactive support to customers.
* Operate within a fast-paced and dynamic environment.
* Support the Council’s people initiatives and programmes.
* Act independently and proactively to stay updated with the latest policy changes and best practices.
Requirements
* Demonstrable record of achievement in employee relations, specifically complex casework, TUPE, and strategic and operational human resources projects.
* Experience of successfully managing employee relations issues in a timely and consistent way in a large organisation.
* Experience of report writing and communicating complex issues to a broad range of audiences.
* An exceptional communicator able to operate and empathise with stakeholders and senior managers, influencing and gaining commitment to objectives and deadlines.
* Excellent planning and organisational skills coupled with a strong focus on the delivery of the objective.
* Creative and innovative in finding solutions to complex problems.
* Ability to lead on multiple and wide-ranging programmes and manage competing demands.
* Knowledge, awareness and understanding of the public sector, including understanding the key drivers for change.
* Able to demonstrate financial acumen and commercial awareness.
* Clear understanding in the current thinking about people leadership, people management and organisational change.
* To have the flexibility to work hours as required for the needs of the role.