Field Service Engineer - Packaging Technology Leading Global Packaging Solutions Provider About Our Client: Our client is a global leader in process and packaging technology, with a presence across nearly 20 countries. They develop intelligent and sustainable technologies for the pharmaceutical and food industries, ensuring that people worldwide receive high-quality medications and safely packaged food. The Role: As a Field Service Engineer, you will join a global service organisation committed to delivering excellent customer support and contributing to the profitable growth of their clients in the pharmaceutical and food sectors. Key Responsibilities: Install, commission, and maintain new packaging lines to meet agreed specifications Conduct site acceptance tests and troubleshoot equipment issues across secondary packaging equipment Provide customer training on routine maintenance and operation of packaging equipment Resolve electrical, mechanical, and software issues, identifying root causes Liaise with the engineering team when necessary for complex problem-solving Manage customer expectations and provide detailed reporting following site visits Support product trials and work efficiently to minimize downtime Engage in ongoing product training to stay current with the latest equipment developments Required Qualifications: Experience in field service, preferably in packaging engineering Qualifications in Mechatronics, mechanical or electrical engineering Understanding of FMCG & GMP manufacturing industry Proficiency in electrical, mechanical, and software engineering Knowledge of modern and legacy control systems Experience with high-speed packaging machine adjustment and optimization Understanding of PLC theory and implementation (e.g., RsLogix, Simatic Step7) Essential Skills: Commercial awareness with ability to identify business opportunities Strong customer service orientation Excellent prioritization skills to meet challenging deadlines Willingness to travel and work remotely Full driving license What's On Offer: Competitive salary 25 days holiday per year plus public holidays Staff discount scheme with access to company benefits Medical cash plan Life Assurance (7 x annual salary) Income protection Opportunity to gain experience within a global industry leader Supportive and collaborative work environment Professional development opportunities If you're an experienced engineer looking to advance your career with a market leader in packaging technology, we want to hear from you. Apply now through Lynx Recruitment - your pathway to exceptional engineering opportunities