JOB DESCRIPTION
Opening soon - New Store
16 Hours to include weekend, and evening working patterns
Job Title: Sales Assistant
Responsible to: Store Manager
To provide an efficient sales service to the general public, help the Company maximize sales, and create customer satisfaction.
DUTIES:
Serving Customers:
* Treat customers politely, efficiently, and promptly at all times. Approach and advise customers using various salesmanship techniques. Have a thorough knowledge of the merchandise and advise customers accordingly.
* Provide service at the till point including:
* A working knowledge of all aspects of till use.
* A working knowledge of the procedures involved in accepting various methods of payment, including credit sales.
* Wrapping the goods with the receipt and handing them to the customer.
* Providing VAT invoices if requested.
* Ensure that there is always an adequate supply of change in the till.
* Understand the Company’s policy regarding customer complaints and cash refunds and deal with them appropriately.
* Have a complete understanding of the legal aspects affecting duties.
* Carry out specialized skills as required.
Care and Replenishment of Stock within a Department:
* Ensure Department stock is replenished daily.
* Ensure the department is kept clean, safe, and tidy, and that stock is attractively displayed.
* Re-order stock from the warehouse and check quantities delivered.
* Ticket merchandise correctly, including knowledge of ticket guns.
* Complete all related clerical duties including inter-branch transfers, checking invoices, debit notes, requisition of tickets, etc.
* Advise Head of Department/Store Manager of damaged and soiled stock.
* Assist in stocktaking preparations.
Security:
* Follow procedures to ensure the security of stock and cash.
* Be alert - report anything suspicious to Head of Department/Store Manager.
* If you see a shoplifter - observe and inform security/Head of Department/Store Manager, and assist when requested.
General:
* Use the telephone and tannoy.
* Endeavour to increase knowledge of merchandise, the store, and customers.
* Follow the rules and regulations of the Company.
You are required to be flexible in the type of duties you perform and are required to perform any duties as may be reasonably required by the Company.
Job Types: Part-time, Permanent
Pay: £6.40-£11.44 per hour
Expected hours: 16 per week
Benefits:
* Company pension
* Employee discount
Work Location: In person
Reference ID: Sales Ast - The Wirral
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