Your New Role
Working in the Parking Team and reporting to the Parking Office Supervisor, you will be responsible for the processing and issuing of all types of Parking Permits, taking payments and answering customer queries on permits through all types of communication channels, including email and telephone.
Who is the person?
You will have relevant experience with a customer focussed approach to work. You will have good communication skills both written and verbal with an eye for detail. You will have the ability to work under pressure and meet deadlines as appropriate. You will also have a working knowledge of Microsoft applications and good general IT skills.
If you work well within a team and can encourage a culture of improvement and co-operation then we would love to hear from you.
Additional information
Interviews will be held on 30th April and 1st May 2025
How to apply
To make sure your application is above the rest, please download the Job Profile below to ensure your application matches the requirements of the role.
When completing your application you will be required to complete a personal statement, please give examples of your experience and any transferrable skills. Please align your answers with the points under 'who is the person?'. This is your opportunity to showcase yourself and your achievements.
Please note that this role is initially office based whilst training then a mixture of working in the Civic Offices and working remotely,
We look forward to speaking with you soon.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
About Portsmouth City Council
What we can offer you:
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800