Job overview
Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its staff as well as its patients?
1. Do you work well in a team?
2. Do you have excellent communication skills?
3. Are you organised and have PC skills?
4. Are you able to demonstrate good interpersonal skills and work in a confidential and sensitive manner?
If you are, then Day Care Services may be for you. The RMH operate a chemotherapy suite at Kingston hospital. The unit is a busy day care facility, providing care and support to patients with a wide variety of cancers. The unit will offer a modern, pleasant environment to ensure comfort and a relaxed setting throughout the patient’s pathway. We are committed to providing the highest quality care and maintaining consistently high standards in a professional and friendly atmosphere.
We are looking for a motivated and enthusiastic individual who enjoys the challenges and advantages of working in a small, friendly team in a day care setting.
In return for your commitment; we are dedicated to supporting all staff with excellent staff support facilitation.
If you are committed to providing patient focused care and would like to join our team, then we would like to hear from you.
Informal visits welcome, please contact Sister Paulina Bylica 02089735030
Main duties of the job
5. Appointments, scheduling and capacity management
6. To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
7. To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience.
8. To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
Detailed job description and main responsibilities
9. To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.
10. To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.
11. To plan ahead and to reschedule workload when necessary, to ensure that the unit capacity is optimally utilised.
Person specification
Education/Qualifications
Essential criteria
12. Educated to GCSE level or equivalent
Desirable criteria
13. ELC (European Computer Driving Licence) or equivalent
14. NVQ Customer Care
Experience
Essential criteria
15. Previous experience working in a healthcare environment
16. Office Management/ Supervisor
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.