Major Duties and Responsibilities:
* Troubleshoot, save, and report failures in the field.
* Troubleshoot waterjet machines and components on the telephone and on site.
* Give maximum technical support to customers to minimize downtimes.
* Perform installations of waterjet cutting systems independently until final acceptance mainly in UK and other European countries.
* Create professional picture of Technical Service in the field.
* Give customer start up training and provide safety training for CE-compliancy.
* Provide technical information to customer during installation, training and service visits.
* Willingness to mainly travel during the week and change working places by short notice.
* Work overtime as necessary, sometimes including weekends.
* Stay on site until the problems are solved and job is finished
Your profile:
* Mechanical and electrical engineer (both), mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the machine tool industry.
* At least 5 years work experience with CNC machine tool installation, commissioning and training in the area of motion control systems in the field (e.g. CNC, PC, PLC).
* Ideally CAD/CAM experience (use and training).
* Intensive CNC Machine Tool knowledge in mechanical, electrical, software and hydraulic diagnostics.
* Professional usage of modern diagnostic tools.
* Good organizational skills.
* Fluent English (written and verbal).
* Customer oriented, positive attitude and independent.
* Flexible in location of work and willing to travel.
* Valid drivers license (maximum 6 points).
* Full Passport & documentation to support permanent UK residence and employment.
What we offer:
* Permanent position at a fast-growing global company.
* Attractive salary package and employee benefits.
* Individual development opportunities.
* Company car, IT equipment and mobile phone.
* Versatile and challenging work with a high degree of personal responsibility