Post: Care Worker Responsible to: Registered Manager & Team Leader OVERALL OBJECTIVES Care workers to promote service users to remain independent in their own homes. Our Support Workers deliver care in the home and other venues, provide a reliable, personal service which always meets the individuals personal need and respect confidentiality. Duties and tasks will include the provision of personal, social, and enabling care and support to service users within their own home and in the community. To assist the Team Leader in the resource planning, coaching, and mentoring of a team of staff and co-ordinating the daily provision of support and activities for customers to ensure the delivery of a high quality, responsive and efficient service. To provide care and support to people with disabilities to enable them to maintain their tenancies and to achieve their aspirations for independent living. This job description is generic and applies to all Senior Support Workers. The duties will be determined by the individual needs of the customers being supported. The context in which support is provided may vary according to the users living environment and may include sitebased support, housing management and support, housing management only or floating support only. Depending upon location, the support provided may be to people with physical or sensory disabilities or people with learning disabilities or people with mental health related support needs or a combination of these. KEY TASKS CARE & SUPPORT SERVICES To provide the highest quality care to service users in their own homes in accordance with their support plan, in person-centred approach. Identify service users individual support needs and through consultation and agreement with the service user (and, where appropriate, their Care Manager), devise and implement suitable support plans to ensure that identified support needs are met. Encourage and support service users to live as fully and independently as possible within the local community, providing information, emotional, organisational, and practical support and training as appropriate. Social duties include preparing and cooking meals, essential cleaning, shopping, bill payment and fire maintenance. Personal care includes washing, dressing, bathing, toileting, and medication monitoring and/or assistance. Deliver support in a manner which is sensitive to the service users culture, disability, race, age, sexuality, marital or civil partnership status, transgender status, or religion/belief. Enabling and support may include such activities as supervising, monitoring, and coaching to empower service users to be as independent as possible and have control over their own lives. Support Workers may also be required to escort or accompany service users to outings, appointments, or other events. Participate in staff development (including supervision), training and performance appraisals as required. To carry out risk assessments as and when necessary due to the changing needs and aspirations of users. Ensure compliance with aFundamental Standards and Innovative Start policies and procedures. Organise and provide appropriate support for service users preparing to move-on to greater independence, including support through the move and resettlement into their new home. Contribute to the protection of service users from abuse and support service users when they are distressed. Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies, and other landlords as well as family members, as appropriate. STAFF & TEAM WORKING Work within a team, supporting colleagues and attending team meetings, recording, and sharing information appropriately and confidentially. To assist the Team Leader to achieve service objectives and assist in the development and implementation of policies, practices, and procedures. Keep up to date with issues relevant to housing & support, welfare benefits and other relevant legislation. To undertake all core training required for this post and other training and professional development activities as required. Undertake other delegated tasks and responsibilities that fall within your capabilities. To be aware of and adhere to Abilitys current values, policies & procedures. To always comply with the Associations legal, contractual and regulatory responsibilities in relation to the above duties.