EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:
* We are among the largest employers in the East of England region, with more than 10,000 staff working across more than 200 sites.
* We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.
EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.
Our vision and values
Our Vision
“To be the leading health and wellbeing service in the provision of mental health and community care”.
Our Purpose
“We care for people every day. What we do together, matters”.
Our Values
* We Care
* We Empower
Our strategic objectives
* We will deliver safe, high quality integrated care services.
* We will enable each other to be the best that we can.
* We will work together with our partners to make our services better.
* We will help our communities to thrive.
Job overview
* To operate as a centralised department providing a comprehensive administration service and functions within the Trusts’ Localities.
* The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
* The service will require a team approach to ensure cover for absence across all services / locations.
* Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
* Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant / Ward Clerk.
* The Post Holder will be required to work on a rota system to cover core office hours, where appropriate.
Main duties of the job
* You be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner.
* You will be responsible for ensuring all correspondence is accurately and appropriately presented using Trust and department procedures.
* To manage and organise own time and work efficiently and adhere to deadlines to enable the smooth running of the department.
* Advanced keyboard skills and knowledge of current electronic equipment facilitating a remote working environment.
Working for our organisation
EPUT are looking for motivated staff who share our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
* Season Ticket Loans
* NHS discounts for staff
* Excellent Training facilities and opportunities
* Buying and Selling annual leave scheme
* The opportunity to work bank shifts and expand knowledge and experience in other areas
* Salary Sacrifice schemes including lease cars and Cycle to Work
* Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment.
Detailed job description and main responsibilities
* To operate as a centralised department providing a comprehensive administration service and functions within the Trusts’ Localities.
* The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
* The service will require a team approach to ensure cover for absence across all services / locations.
* Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
* Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant / Ward Clerk.
* The Post Holder will be required to work on a rota system to cover core office hours, where appropriate.
Person specification
* Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic
* Proven experience of working in the NHS in a clerical role
* Knowledge of Trust ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne
Please note - staff who are formally at risk within the organisation will be given priority in securing alternative employment. Should it come to light that a post being advertised by the Trust is considered ‘suitable alternative employment’ to an individual who is at risk, the recruiting manager will be advised and the post will be withdrawn from NHS Jobs.
Important Professional References
Make sure that as a part of your application you have professional references with business contract information covering your last three year employment history. We are unable to accept personal or character references.
The Trust has the right to expire vacancies prior to the closing date if they so wish. The Trust makes every attempt to contact all applicants and we strongly advise that you check the email account which is registered with NHS Jobs regularly, we would advise however due to the high number of applications we receive that if you have not heard from us within three weeks of the closing date your application has been unsuccessful on this occasion.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes.
If you would like to book a Covid vaccination or would like more information please contact us by emailing epunft.cv19hr@nhs.net.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Come and work at EPUT and make a difference in people’s lives.
Learn more about our company culture and what we offer our employees. Watch our recruitment video, this will give you a glimpse into what it is like to work at EPUT.
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