Description LifeSight, WTW’s DC master trust, represents one of our biggest business growth opportunities in the UK. Our growing team has already quickly gained a foothold in this exciting space, supported by an ambitious marketing and sales plan aiming to disrupt the marketplace and make us stand out against our competitors. The purpose of this role is to proactively manage the relationship with a number of LifeSight’s participating employers within the commercial expectations of the contract commitments. Role responsibilities start from attending the sales pitch meeting, then leading contract negotiations, overseeing the transition of members into LifeSight, managing the initial relationship through the stabilisation period, followed by owning the client relationship on an ongoing basis as part of BAU service delivery. The role Participate in sales pitches and site visits Lead contract negotiation with client and various stakeholders, including legal advisers General liaison with client on onboarding progress and relationship escalation point for any issues/service delivery concerns during transition, oversight of any pre-transition consulting projects WTW is involved in and any press announcements or other client-specific marketing activity. During transition to LifeSight and “stabilisation” period when client is newly onboarded, work more closely with the client and the LifeSight team to support project delivery to the client’s satisfaction. Lead employee presentation sessions covering a range of topics – on site and webex Act as the key point of contact for employers on an ongoing basis to escalate issues/concerns Liaise weekly with the admin team and other service providers (investment, operations, communications teams, for example) to secure required reporting and issue resolution Update employers on the impact of new legislation and regulatory changes, and any changes to the LifeSight offering/service Proactively engage the client in the value being delivered to facilitate retaining the client for the long term, minimising any renegotiation of terms and retaining the expected commercial value to WTW, liaising with sales and senior leaders as needed