Billing/Admin Team Lead
As a DHL Billing/Admin Team Lead, you’ll use your talents to create innovative solutions and shape the future across our business. Join a global network of passionate experts – backed by the latest technology, to take your career to the next level.
Key Responsibilities of the Role
* Timely invoicing and cost allocation to operational Jobs files.
* Ensure invoicing adheres per customer POs.
* Create customer billing SOPs.
* Costs correctly accrued in the billing month.
* Monthly reporting on file profitability.
* Reporting on any file profitability deviations.
* Ensure all customer enquiries are logged and responded to within agreed time lines.
* Develop relationships with customers (internal/external).
* Assist with other administrative duties i.e. credit control/accounts payable queries.
* Support with finance administration of tasks and work closely with Management team.
* Assist in the preparation of presentations & reporting.
* Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g., anti-corruption.
* Participate in Monthly Team briefing sessions and weekly performance dialog meetings.
* Complete all statutory and mandatory training as and when required.
* Have advance knowledge and experience with Microsoft Office and particularly Excel (Confident with Excel formulas and tables).
* Have experience with working with a variety of internal systems and have good knowledge of: CW1, Workflow, Raft, Bazagi, Sick Files, FRP and Intercompany.
* Identifying performance issues of processes and propose solutions to improve/correct performance.
* Support on any ad-hoc projects for the wider team.
* Working 80% from office and between Hayes and Dunstable sites.
* Above tasks but not limited to these.
Skillsets and Attributes
* Minimum 2-year experience in Project Administration.
* Excellent Administrative skills.
* Organised and systematic.
* Advance understanding of finance & profitability.
* Results driven and good attention to details.
* Good written and spoken English.
* Good interpersonal skills.
* Able to prioritise and perform under pressure.
* A-level education or broad GCSE level education.
LOCATION: Hayes
HOURS: 37.5
REPORTS TO: Operations Finance Manager
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