Liverpool University Hospitals NHS Foundation Trust
An exciting opportunity has arisen to join our experienced Corporate Administration Team as an Apprentice Personal Assistant & Office Administrator.
This is a full-time role based at our Aintree Hospital site with occasional support provided to other sites. The successful candidate will be supporting senior members of our Corporate Nursing Team whilst also supporting the smooth running of our Aintree Executive Offices.
In this entry-level role, you'll gain invaluable experience supporting senior staff and managing office operations. Your duties will include diary management, communication, event coordination, and office administration. The successful candidate will complete a fully funded Level 3 Apprenticeship in Business Administration alongside the role.
The ideal candidate will be organised, enthusiastic, with excellent communication skills and an ability to multi-task. They'll have great PC skills with knowledge of MS Office packages. They will be eager to learn and have a positive, can-do attitude, delivering a high standard of accuracy and maintaining professionalism at all times.
This entry-level role is designed to provide you with hands-on experience and training in both personal assistance and office administration, helping you develop the skills and knowledge required for a successful career in administrative support.
Main duties of the job
Supporting a busy and diverse team, you will be enthusiastic and highly motivated to provide a quality administrative service including:
* Administrative Support: Assist with daily admin tasks, including managing calendars, scheduling meetings.
* Communication: Handle incoming and outgoing communications, including emails, phone calls, and correspondence.
* Documentation: Prepare, review, and organise documents, reports, and presentations.
* Event Coordination: Help plan and coordinate events, meetings, and conferences, including logistics and catering arrangements.
* Data Entry: Maintain and update databases, contact lists, and filing systems.
* Customer Service: Provide excellent customer service to colleagues, patients, visitors, and callers, ensuring a positive and professional experience.
* Office Management: Assist in managing office supplies, equipment, and facilities.
* Reception Duties: Greet and assist visitors.
* Confidentiality: Handle sensitive information with the utmost discretion and confidentiality.
Skills candidates should demonstrate:
* Strong organisational and time-management abilities
* Excellent verbal and written communication skills
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
* Ability to multitask and prioritise tasks
* Attention to detail and accuracy
* Professional attitude
* Eagerness to learn and develop new skills
* Dependability and strong work ethic
* Positive attitude and team player
* Discretion and confidentiality
Person Specification
Qualifications
* RSA III or equivalent - Typing
* GCSE Maths and English/equivalent
* ECDL or equivalent
Experience
* Demonstrable experience as a Personal Assistant at a senior level
* Experience of working as a team member
* Proven experience of prioritising work and meeting deadlines
Knowledge
* NHS Background or an understanding of the NHS
Skills
* Computer literate in Microsoft Packages: Word, Outlook and PowerPoint
* Ability to use initiative and judgement to critically analyse and resolve problems, seeking advice/assistance, where appropriate
* Good administrative and organisational skills
* Good communication skills, both written and oral
* Ability to cope in a continually changing NHS Environment
* Ability to motivate self
* Ability to produce accurate minutes of meetings
* Shorthand
* Microsoft Office or equivalent - Databases/Excel
* Excel/Access
Other
* Ability to recognise the importance, confidentiality and sensitivity of issues and act with the utmost discretion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Liverpool University Hospitals NHS Foundation Trust
£20,379 a year (NMW will be applied where Annex 21 pay falls below this)
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