The position: Leasehold Management Officer
Hours per week: 35 hours per week
Monday to Friday
Contract Type: Permanent
Salary: £36,100.38 per annum and car allowance of £2,280 per annum
Role responsibilities – Leasehold Management Officer:
* Maintain management agreements & leases, lead on lease queries, oversee the management of section 20 processes and lead on conveyancing matters as required
* Responsible for the management of a Leasehold Assistant, and you will work closely with a team of Regional Housing Officers who manage the shared ownership properties
* Ensure Customer Services, Property Services and Tenancy and leasehold team provide an effective and responsive service that is regulatory and legally compliant
* Able to be the lead officer for the implementation of the leasehold services improvement plans
* Process all stair casing applications from enquiry through to completion
* Respond to more complex enquires from owners, solicitors and external interested parties
* Provide expert advice on complex leasehold issues
* Provide updated reports and communications to the management as required
* Ensure all teams deliver leasehold services in line with set performance standards and policies
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