Job Advert
We are looking for an experienced Credit Controller to join our finance team. This is a hybrid post, based within our Peterborough
office and the post holder will be responsible for the collection of debt on behalf of the Public Sector and Contract Management
division. The Credit Controller will work closely with the finance and data administrators/coordinators to resolve any queries
from clients and thereby minimise the debt position.
The post holder will join a fast-paced finance team within our multi service office alongside the IT and HR teams. In addition, we
are a very sociable office with a variety of different activities for individuals to get involved in, including summer socials and
volunteering activities.
We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits
allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle
to work scheme and so on! In addition, we welcome applications from those seeking flexible or agile working arrangements and can
be discussed at the application stage.
Main tasks:
* Maintain the Sales Ledger for the Public Sector and Contract Management division, utilising both Microsoft Business Central and
Credit Hound
* Responsible for the reconciliations of all bad debt against each account.
* Work under direction of and report to the Billing & Credit Manager, whilst being able to work on their own initiative on
collection of overdue accounts
* Minimise the debtor days, overdue debt and risk of bad debt
* Build excellent working relationships with internal customers to ensure there is continual communication and timely updates on
outstanding payments
* Management of key accounts ensuring relationships are built and managed effectively
* Organise and attend meetings with clients or via MS Teams to resolve outstanding debt issues
* Use initiative and imagination to achieve targeted results, whilst maintaining and promoting customer goodwill
* Liaise with the finance and data administrator and coordinator roles in this division in relation to applications and the
possible impact on queries and delayed payments.
* Handle queries and resolve problems with our customers within company guidelines and policy
* Set up and maintain accurate and up to date customer details and account records for new and existing customers
* Liaising with senior management regarding payment performance of some accounts that require assistance in collecting debt
* Approval of new customers and checking accurate data and credit limits for new and existing clients
* Providing additional support and absence cover when required for the Credit Control team
This job description is not exhaustive, and the jobholder may be required to undertake additional duties to ensure the smooth
running of the department.
What will it take to be successful?
We are seeking someone with experience gained working as Credit Controller. You will have excellent customer service and time
management skills. It is crucial to have excellent attention to detail and accuracy, be enthusiastic and pro-active with strong
numeral and written analytical skills. Excellent communication and strong interpersonal skills, a team worker with strong
problem-solving ability. Fully computer literate with a thorough understanding of MS Office programmes including Excel, Word, and
Outlook and Credit Control software such as Credit Hound. You must have a clear financial record and the position is subject to a
credit check.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .