Cyber Design Contract Specialist in Manchester, United Kingdom
Function: Cyber Security
Unit: Business
Location: Deansgate, Manchester, United Kingdom
Posting Date: 11/12/2024
Why this job matters
Are you someone who is passionate about technical security design with Splunk solutions experience? Then our Cyber Security Implementation Specialist role is the one for you! Your role is crucial to the design & implementation of BT's Cyber Security Portfolio products and services (Primarily Splunk Security products) for our BT Business customers.
From day one, you will have an active input into the design and implementation of new product lines and first-class security solutions, leading the end-to-end process from the very beginning.
You’ll be an expert of Splunk’s cutting-edge security technology, leading the creation of tailored security builds for business customers, ensuring compliance with agreed requirements and BT’s commercial and operational objectives.
The products and services you help deploy will be used by household names across the world, across many markets, each with their own legal and regulatory challenges.
You’ll be the lead contact for business customers, matrix BT teams, and suppliers/vendors to create innovative and effective solutions. You’ll be confident in your stakeholder management, collaborating and communicating with a diverse range of stakeholders, from implementation teams to suppliers, product, and sales teams.
By adopting a hands-on approach, you will lead our security services ensuring they are relevant, effective, and efficient in guiding our customers through service initiation, transition phases, and ongoing operations.
The role may involve working with Government and Military Contracts, so a level of security clearance will be required. Candidates are encouraged to ensure they meet the eligibility requirements for SC clearance (SC clearable).
What you’ll be doing
1. Responsible for leading the creation of Splunk security implementation builds for Business customers that meet agreed requirements and compliance policies while balancing the BT commercial & operational goals.
2. Leading (mainly Splunk-based) technical design and customer application integrations from requirements phase to controlled delivery, with focus on quality, managed deployment to agreed milestones.
3. Lead negotiations and feedback loops to ensure real-world challenges in deploying BT designs into customers' complex and unique environments are carefully and professionally managed.
4. Be a key voice during bid phases to ensure the contractual security requirements are assessed and accurate information is feedback to ensure the quote can be implemented, with risks clearly identified.
5. Lead a matrix team that manages controlled change for new and in-service designs, including Threat Analytic Use-Cases, Playbooks, policy and data source optimization to upgrades to protect against vulnerabilities.
6. Become the BT Security Technical leader and ‘Trusted Advisor’ for customer C-Level technical reviews, balancing customer demands against BT frameworks to demonstrate the value of BT.
7. Demonstrate strong organizational & commercial skills to agree on a finite project scope, clearly communicated via experienced presentation skills.
8. Develop business strategies and frameworks across the organization and stakeholders to improve quality and speed of delivery. Ensure implementation designs and plans are compliant with BT security standards and market compliance levels (i.e., ISO, GDPR, NCSC).
9. Lead collaboration and technical leadership across multiple external suppliers & BT Operations to identify new roadmap developments and improvements to enhance the BT service offering.
10. Support in-life operation escalations on launched products and services where required.
What we'd like to see on your CV:
1. A background in leading customer deployments of Splunk-based security services, designing and implementing technical solutions.
2. Proven ability to work in multi-skilled, matrix teams using AGILE methodologies to deliver complex projects and manage technical solutions.
3. Knowledge of Splunk SIEM, SOAR, and cloud technologies (AWS, Azure), with a track record of developing and optimizing solutions, deploying threat analytics, and creating use cases that enhance security operations. BT provides comprehensive training to help you expand your knowledge in these areas, so it’s not a problem at all if you don’t have them as of yet!
4. Experienced in engaging with C-level stakeholders, presenting clear strategies, and serving as a trusted advisor to balance customer needs with organizational goals and standards.
5. Skilled in leading audits, compliance reviews, and security health checks, with experience in ITIL processes, SECDEVOPS practices, and ensuring alignment with frameworks such as MITRE and Cyber Kill Chain.
Skills we require of you:
1. Embrace varied responsibilities, manage diverse projects, and drive process improvements with a flexible and proactive mindset.
2. Strong problem-solving skills to overcome obstacles efficiently, ensuring successful outcomes in complex situations.
3. Great interpersonal skills and ability to communicate clearly and effectively, being adaptable in approach.
4. Curious and eager to develop new skills, taking responsibility for decisions while guiding teams toward achieving shared goals.
Looking in:
Leading inclusively and safely: I inspire and build trust through self-awareness, honesty, and integrity.
Owning outcomes: I take the right decisions that benefit the broader organization.
Looking out:
Delivering for the customer: I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy: I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset: I experiment and identify opportunities for growth for both myself and the organization.
Building for the future: I build diverse future-ready teams where all individuals can be at their best.
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