* CCTV Control Centre Operator
* £12 per hour
* 4 shifts on, 4 shifts off
As a Control Centre Operator at Sodexo in Salford, you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What you'll do:
* Plan and implement forward scheduling and react to short notice cover requirements.
* Ensure initial scheduling of new employees is completed within an acceptable timeframe.
* Monitor and supervise the delivery of customer support requests ensuring deadlines are met.
* Assist in maintaining a safe working environment for all employees.
* Assist in monitoring the alarm and CCTV system providing appropriate responses to unplanned events.
* Remain alert at all times to maintain the integrity of the Control Room and protect its assets.
* Ensure Book On/Off and Welfare check calls are completed.
* Write incident reports for any incidents that occur to the highest level.
* Escalate incidents where required.
* Monitor Risk Watches to ensure officers in high-risk locations are safe and well.
* Continuously monitor the mailbox throughout the shift.
* Complete penetration tests to the highest level.
* Answer and log helpdesk calls.
What you bring:
* Valid SIA licence DS/SG minimum and CCTV Licence.
* Good analytical skills.
* Methodical and thorough approach to work with attention to detail.
* Data management and input skills.
* Effective communication skills with all levels of employees and customers.
* Competency with different types of operational systems.
* Able to proactively plan training activities and mitigate potential barriers to success.
* Strong interactive communication skills.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer a range of resources, rewards, and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme for everyday issues or larger problems, including legal and financial advice.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
* Money Insights and financial benefits via the Salary Finance Platform.
* Retirement Plan membership to save for your future.
* A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
* Opportunities for career growth, including apprenticeships and learning tools.
* Cycle to Work Scheme to promote fitness and environmental responsibility.
* Volunteering opportunities to support worthwhile causes in our communities.
* Flexible and dynamic work environment.
* Competitive compensation.
* Full training and protective uniform supplied.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we receive a high number of applications.
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