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Job Responsibilities:
* Living and working on a cruise ship (you could be anywhere in the world!)
* Creating an exceptional and memorable retail experience for guests on board
* Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
* Setting an example for your team by acting as a role model
* Help identify training requirements within your team
* Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
* Consistently deliver the highest possible standards both on the shop floor and in back office operations
Who you are:
* Proven experience as an Assistant Retail Manager or Team Leader (ideally with experience at sea)
* Motivated in leading a team to achieve and exceed sales targets
* Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
* Proven ability in public speaking and showcasing luxury items
* Adaptable to change and able to work in a high-pressure environment
* A strong team player who is commercially driven and goal orientated
* Competent in store and HR processes including sales reports, loss prevention, audits, appraisals etc
* Strong numeracy and literacy skills
What you will receive:
* Competitive salary and generous commission structure
* Accommodation and meals on board
* Necessary visas and seafaring documents to work at sea
* Dedicated in-house bespoke training across sales, product and brand
* Guidance, support and development from the onboard Retail Manager and central office team
* Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts
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