Claims Handler
Competitive (Depending on previous experience)
Cheltenham
Full time or 4 days on offer
About us – i2i Recruitment is a B-Corp certified, independent recruitment consultancy based in Cheltenham, providing recruitment solutions across the Southwest. Established for over 20 years, we specialise in commercial office staff, offering a refreshingly personal, friendly and honest approach to recruitment.
About the client – A specialist insurance brokerage based in Cheltenham, with over 60 years of experience. Owned by a larger group who pride themselves on being a force for good including donating over £100 million to charities since 2016.
What you’ll be doing –
* Handle claims efficiently, liaising with clients, insurers, and other stakeholders.
* Maintain up-to-date claims files and ensure timely follow-ups.
* Verify policy coverage before advising clients.
* Support the claims team with documentation and analysis.
* Ensure compliance with industry regulations and company policies.
* Participate in cross-team projects and provide insights to underwriters.
Must haves!
* Previous Insurance experience.
* Strong communication, organisation, and customer service skills.
* Attention to detail and confident numeracy abilities.
* Friendly & down to earth personality with a team player mentality.
Nice to haves!
* A qualification within Insurance, or working towards, however this client can support this.
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