Job Description
Role: MCC Controller
Location: Stansted
Salary: £65,100 basic with a £3,000 shift pay and an additional £5,000 if you have a B1 License
Hours: 5,5,4 - 12 hour shifts
The MCC Controller will provide an improved customer experience by introducing a single point of contact for managing communications across the company network, enhancing AOG management and response, and strengthening the company’s strategic position within the aviation market by offering a premium MRO service.
Job Accountabilities
Operation
* Provide a bespoke solution to a customers AOG occurrence.
* Produce AOG recovery plans detailing the recovery timeline, estimated serviceability date/time and allocated resources.
* Managing AOG events globally, providing support to ensure safe and efficient and effective recovery to minimise impact for customers.
* Maintaining a dynamic feedback loop to ensure timely, regular and accurate communication to all internal and external key stakeholders.
* To assist the operations manager with the daily operation of the MCC department and supporting the day to day operation.
* Have commercial awareness of the impact that decisions can have to the customer and to the business as a whole.
Comp...