If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann.com including the advert reference.
Cowley - Retail Supervisor (20 hrs)
Job reference: 000127-2025-035197
Full time/Part time: 20 hour contracts available
Location: Unit 1B Templars Shopping Park, John Allen Way, Cowley, Oxford OX4 3JP
Start date: Immediately
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Cowley store. You will be offered a competitive hourly rate of up to £12.64 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. This is a part time, permanent position and you will be contracted to work 20 hours per week.
Ideal candidate:
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities:
* Lead and supervise the store team in the absence of the Store Manager.
* Open & close the store, including cashing up and completion of associated administrative duties.
* Offer excellent levels of customer service and have a strong product knowledge.
* Lead by example, by recommending and promoting complimentary products with each sale.
* Assisting management in leading the team, to achieve store sales targets and KPI’s.
* Support team members as and when required.
* Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
* Process stock deliveries and store transfers.
* Deal with customer queries and complaints.
Personal characteristics:
* Able to take direction from management regarding additional tasks and duties.
* Previous supervisory experience including cashing up and banking.
* Self-motivated, with a positive, can do attitude.
* Ability to supervise, motivate, coach and work with a team.
* Strong interpersonal and communication skills.
* Willingness to approach and serve all customers.
* The drive to exceed monthly performance targets.
* Methodical approach to completing daily tasks – including stock SKU management.
* High levels of attention to detail.
* The ability to work both individually and as part of a diverse team.
* The commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).
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