Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this, we need fabulous people, and we work hard to create an environment where our team members feel engaged, inspired, valued, and enjoy what they do.
What you’ll be doing…
As a Front of House Manager, you will manage the retail unit, a cafe serving Barista coffee, breakfast, lunch, homemade cakes, and grab & go. You will also be responsible for managing the front of house team that looks after the internal office space during the day. This is a hands-on role where you will be expected to be present working in the cafe as well as performing administrative duties within your role, such as ordering, stock taking, and daily sales capture. In this role, you will have up to 4 direct reports and join a wider team of 16. You will work with other Heads of Department and the General Manager to ensure proactive management of teams on site as well as being accountable for recruiting, inducting, training, and supporting staff to deliver an efficient, high-quality service to Lexington Catering, our customers, and clients.
Responsibilities:
* Motivating and managing a team.
* Being fully accountable for the breakfast and lunch operation of the cafe, ensuring that the presentation, atmosphere, look & feel, and service delivery are of a high standard.
* Accountable for the team delivering services to the free issue refresh points throughout the building, ensuring that daily tasks and deadlines are being met.
* Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting, and client liaison to enable operational excellence.
* Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies, and duty of care to customers and colleagues.
What can you bring?
* Proven experience of successfully managing a team.
* Genuine interest in customer service excellence.
* A strong team player, highly confident and positive.
* Self-motivated and able to work well unsupervised.
* Calm under pressure and able to manage a busy service.
* Enthusiasm and innovation.
* Previous experience within catering is essential.
* Must have excellent Barista skills, have trained on a manually operated coffee machine, and be confident with calibration of grinders.
Our way of saying thank you…
At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
* FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
* Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours.
* Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service.
* Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times.
* Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes.
* Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
* Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally.
* Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes.
* Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme.
Why it's great to work for us...
At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.
We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.
Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.
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