Are you looking for a Supervisor role within Freight Forwarding with the opportunity for Hybrid working? Are you looking to join a small friendly company who will recognize and value your skills and expertise? We have a new role available with a very well established Freight Forwarder looking for an experienced Freight Supervisor to assist them with the smooth running of their Operations. Key Duties will include - • Supporting the Operations Manager in overseeing day-to-day operational activities. • Client Liaison and escalation point for problems. • Effective and efficient supervision of the operational team. • Ensure service levels are maintained • Address failures and analyse root cause. • Analyse trends on conformance failures to implement change. • Deal with non-standard issues as they arise. • Train new staff in company procedures. • Empower staff and encourage progression. • Identify and implement new procedures. • Identify potential sales opportunities and signpost them to the correct departments. Skills and Experience required - Knowledge of all modes, Air, Sea, Road, Import and Export, ideally within a small to medium sized company. • Minimum 3-5 years supervisory experience • Confidence to make innovative changes to achieve business success. • Good communication skills/people person. • Organised andCalm under pressure. • Knowledge and experience of AEO Hours are Monday to Friday, 0900 - 1730 with the option for HYBRID working Some out of hours email monitoring will be required Apply now to have your CV reviewed within 24 hours