The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.
So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!
What we do:
The Trade Desk is seeking a Front Desk Associate to join our dynamic Workplace Services team! This individual will act as a cultural ambassador for the office and will be responsible for assisting the Workplace Services team with management of high-volume, high-touch services and programs with the goal of providing a safe, positive, productive, and “best in class” workplace experience. This highly visible position is responsible for offering the highest level of customer service while representing The Trade Desk as one of the first points of contact for all our employees, guests, and visitors.
We are strong Cultural Ambassadors for The Trade Desk, bringing first-class hospitality and a customer-centric approach to work each day. We are agile, gritty, and engaging. We bring an upbeat, positive attitude to everything we do to accomplish our objectives. Excellent organizational, problem-solving, and written and verbal communication skills are critical to our success. We are multi-faceted, dynamic, and engaging, and our work touches many aspects of what contributes to the success of The Trade Desk and its employees!
What you’ll do:
* Act as a primary point of contact for the office front of house support, greeting employees, guests, visitors, and vendors.
* Assist with management of daily building access cards for employees and guests.
* Support regular office communications regarding office updates, food & beverage programs, and related activities and events.
* Assist with coordinating office functions including lunch programs, mail services, employee desk moves, client and large team meeting room reservations, and special events.
* Alert Workplace Services team members to maintenance issues and educate employees on how to initiate support requests.
* Maintain the front of house area to provide the best first impression for all employees, visitors, and guests.
* Assist with maintaining the local workplace intranet page with relevant information for employees and visitors.
* Assist with the employee and contractor onboarding and departure process.
* Assist with planning of office morale activities and events.
* Assist Talent Acquisition team with candidate greetings and coordination.
* Perform other tasks, duties, or special projects as needed.
* Collaborate with global Workplace Services colleagues on best practices.
Who you are:
* Previous experience in a fast-paced office or professional work environment is a plus.
* Genuine interest in providing outstanding customer service.
* Excellent written and verbal communication skills.
* A creative mind with an ability to suggest improvements.
* Passionate about your work with attention to detail.
* Resilient and proactive in finding solutions.
* Able to respond after hours for emergencies as needed.
* Full knowledge of MS Office Suite – Word/Excel/PowerPoint.
* Comfortable working in a high-traffic, visible front of house area.
* Active duties requiring walking, standing, reaching, bending, and crouching.
* Ability to lift 50 lbs.
The Trade Desk does not accept unsolicited resumes from search firm recruiters. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at accommodations@thetradedesk.com.
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