Service AdministratorLocation: CrowthorneSalary: £27,000Hours: Monday to Friday 8am to 4.30pmMy client based in Crowthorne is looking for an Administrator to come on board and join their small friendly team. You will be working as part of a team responsible for ensuring their clients receive industry leading levels of service when experiencing equipment failure.Duties:Raising service calls via Phone and EmailDealing with detailed queries from specific client accountsProviding timely and accurate quotationsWorking with client portalsRaising client invoices, ensuring they are timely and accurateLiaising with scheduling to ensure the business meets its SLAChasing outstanding parts on the clients behalfTaking responsibility for one or more dedicated clientsEscalating operational issues to Office ManagerWorking with finance and other departments within the business as necessarySkills:Great telephone mannerAble to work under pressure and juggle many things at the same timeExperienced in MS Office systemsResponsivenessDiplomaticIntegrityProblem solvingPlanningHighly organisedPersonal Attributes:Disciplined, energetic and results orientated.Having an analytical approach to problem solving.Likes to work in a teamGood standards of numeracy and literacy.Assertive and confident.Calm self-starter, who can multi-task in a demanding environment.Team Player