A quick look at the role The Transport Manager will efficiently and effectively manage the day-to-day operations of the Traffic Office. Ensuring health and safety, environmental and operator licence compliance won’t simply be your bread and butter, it needs to be your passion. Along with delivering first-class customer service and cultivating an environment where continuous improvement is the norm, not the exception. Your core responsibilities • Leadership & Performance Monitoring: Provide leadership and deliver clear work instructions to traffic dispatchers, drivers, and operatives. Review depot KPIs and drive improvements in service, safety, and profitability. • Fleet Management: Manage vehicle operations, ensuring safe usage, wheel security, and compliance with gross weight limits. Liaise with the fleet team for seamless operations. • Legislative Compliance: Ensure adherence to transport and environmental legislation, including managing third-party insurance claims. • Cost Control & Efficiency: Support cost control initiatives, drive operational efficiency, and focus on reducing costs to exceed budget expectations. • Health & Safety: Enforce Health and Safety protocols, including near miss reporting and emergency procedures. Review near-miss reports to maintain a first-class customer experience. • Administrative Excellence: Complete all role-related administrative tasks, including worksheets and tachograph records. • Customer Relationships: Build and maintain strong relationships with both internal and external customers through proactive communication. Requirements Our essential requirements • Extensive Industry Expertise: Proven experience in traffic or logistics management, including resource management, cost control, and operational leadership within unionised, multi-shift environments. • Knowledge & Compliance: In-depth understanding of transport, environmental, and health and safety legislation, with strong knowledge of lean methodology and KPIs. • Skills & Qualifications: National CPC, strong commercial acumen, excellent communication and planning abilities, and minimum GCSE qualifications (A-Levels or a degree preferred). • Flexibility & Area Knowledge: Familiarity with the local area and willingness to travel for business needs across the UK. Benefits Biffa – we’re changing the way people think about waste At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000 people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.