* A new exciting Permanent Contact Centre Advisor Position in Leeds City Centre!
* To work for a reputable and progressive Law Firm!
About Our Client
Michael Page have just partnered with a reputable Legal Business in Leeds City Centre. The organisation is looking for a Contact Centre Advisor to join their established team to provide support to clients that are going through the remortgage process!
Job Description
As a Contact Centre Advisor, you will be handling incoming and outgoing phone calls assisting with a range of enquiries from clients that are currently going through the remortgage process. You will be providing support and guidance, ensuring the highest level of service is provided at all times whilst handling the query to timescales and working towards targets set by the business. The role will also involve corresponding with banks and other third parties to provide a seamless experience.
The Successful Applicant
Previous customer service or contact centre experience.
Able to work under pressure in a fast-paced environment.
The ability to work in a volume role and have excellent organisation.
Strong communication skills and a confident telephone manner.
A good team player.
What's on Offer
Salary of £24000+
Reputable business within the Legal Sector.
Full training provided.
Structured career path in place.
Leeds City Centre.
Superb offices and facilities.
Excellent benefits.
Monday to Friday, no shift patterns or weekends.
Fabulous team and environment.
Immediate interview.
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