Job responsibilities Perform reception desk duties i.e. dealing with Patient enquiries, directing Patients to waiting areas/ward/ ophthalmic area. Ensuring effective communication at all times. Answering the telephone and taking messages. Under supervision of Budget Holder manage stationary and routine office items stock levels. Unpack Office stores items and keeping cupboards/shelves tidy. Liaise with other departments and disciplines on a daily basis. Collecting notes from medical records library/ secretaries/PAAU and any other department for all day case patients. Ensure that all notes are tracked to the correct area/department. Prepare case notes ensuring all patient details are correct. Notes should be assembled following written guidelines. Admit all day case admissions onto ICS at the beginning of the episode of their care to ensure that the data is live. Discharge all day case patients onto ICS at the end of the episode to ensure that the data is live. Ensure that all notes are returned to the correct department i.e. coding and secretaries. Maintain and update the patient ICS computer system. Assist in the training of new staff. To ensure that all mandatory training is up to date. To assist with maintain Health and safety at work.