We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
Our client is a well-known building society with headquarters in Swindon; As one of the largest savings and mortgage providers in the UK, 15 million members are at the heart of everything they do.
On behalf of this organisation, AMS are looking for a Head of Risk Assurance a 12-Month contract that will be based in Swindon. It will be a hybrid model.
Purpose of the Role:
As Head of Risk and Assurance - Outcome Testing (Quality Assurance), you'll be responsible for evolving and optimising client's approach to outcome testing across retail products and services to ensure customers receive fair and consistent outcomes; continually improving testing and feedback approaches and supporting the Senior Leadership Team in identifying root causes and actions to drive sustainable improvements to customer outcomes.
As a Head of Risk Assurance, you will be responsible for:
1. Leading and inspiring a diverse team of quality assurance colleagues, creating a compelling vision and developing ...