We’re proud to say our customer are at the heart of all we do and our Customer Relations team play a key role in finding out what’s good and what’s not, turning around a bad experience, celebrating the good ones and learning from everything. You will be part of our Customer Relations Administration Team supporting our Complaint officers and wider business to deliver the best solutions for our customers. We're looking for someone with experience in administration support, isn’t afraid to talk with customers about anything that bothers them, wants to work with likeminded people and enjoys putting a smile back one someone’s face. If you’re confident talking with anyone and sometimes handling tricky conversations, relish working in a fast-paced environment and experienced in providing administrative support, this could be the role for you