Loss Prevention and Health & Safety Specialist
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Job type: Full time Permanent
Working Hours: 40 hours per week
About POP MART
Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.
POP MART has established a strong presence across key European markets, including the UK, France, Italy, and the Netherlands. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region.
For more information, please visit www.popmart.com and our LinkedIn Career page.
What to Expect
POP MART is a fast-paced company with a young and multicultural team where you can expect to:
* Gain valuable professional experience covering the entire retail life cycle
* Have the opportunity to work with people from different countries and cultures in a collaborative environment
* Receive structured customer service, retail operations, and product training
* Be proactively involved in the company’s growth
Benefits
POP MART offers our employees:
* Selected POP MART toys as appreciation gifts every month
* A structured bonus/commission scheme in line with the company’s and the individual’s performance
* Comprehensive training and development programs
* Regular team social events
* Paid rest breaks
The Role and Candidate
The Loss Prevention and Health & Safety Specialist will play a critical role in managing risk, ensuring compliance, and fostering a safe and secure environment across POP MART’s European operations. Reporting to the Regional Operations Manager, this role integrates loss prevention and health & safety initiatives to protect assets, employees, and customers while aligning with company standards and local regulations.
As part of a dynamic and expanding team, you will be expected to create tailored strategies that address loss prevention and health & safety needs in each region while ensuring alignment with the company’s overall goals.
Responsibilities
Loss Prevention:
* Conduct regular store audits and identify vulnerabilities, implementing corrective measures to minimize shrinkage and protect assets
* Analyse loss trends, prepare actionable reports, and recommend strategic improvements to senior management
* Investigate theft, fraud, and incidents of internal loss, working closely with law enforcement as required
* Train store teams on loss prevention best practices and incident management
Health & Safety:
* Ensure all store locations comply with health and safety regulations across the UK, France, Spain, Italy, and the Netherlands
* Conduct risk assessments and implement mitigation strategies to prevent workplace accidents
* Lead training sessions on safety protocols, emergency response, and safe working practices
* Monitor the use of safety equipment, including PPE, to ensure compliance and best practices
Policy Development & Implementation:
* Develop, implement, and continuously improve comprehensive loss prevention and health & safety policies tailored to the needs of the UK and European markets
* Collaborate with legal and compliance teams to ensure policies align with local laws and regulations
* Roll out new policies across stores, providing training and support to ensure effective implementation
* Regularly review and update policies to adapt to changing risks, regulations, and company goals
Strategic Integration:
* Align loss prevention and health & safety initiatives to support the company’s broader operational goals
* Participate in regional leadership meetings to provide updates and insights on safety and security measures
Required Qualifications
* 5+ years of experience in a combined loss prevention and/or health & safety role, preferably in retail
* Strong understanding of UK and European health & safety regulations and loss prevention strategies
* Proven ability to develop and implement policies across multiple locations
* Excellent communication and training skills, with the ability to influence stakeholders at all levels
* Proficiency in English; additional language skills (French, German, Italian, or Spanish) are advantageous
Desirable but Not Essential
* Experience working across multiple European countries
* Familiarity with designer toy retail operations or pop culture trends
* Certifications in Health & Safety Management, Risk Management, or a related field