Do you have strong customer service experience? Would you like to join a growing organisation with a fantastic company culture? Our client is a leading security systems provider who are now looking for a Service Coordinator to join their busy team. The ideal candidate will have the ability to multi-task, as well as an excellent phone manner. The role will involve liaising with customers, and planning/scheduling engineers’ diaries so they can carry out installations, maintenance, and repairs.Service CoordinatorPermanentSalary dependent on experienceMonday to Friday, 8:30am – 5pmCamberleyService CoordinatorJob Description
* Schedule work orders with suitable field engineers, liaising daily with engineers to ensure service jobs are completed
* Open and maintain customer accounts by recording account information on the ERP system
* Raising and issuing purchase and work orders
* Monitor all service agreements to ensure visits are carried out as per contract
* Resolve product or service problems
* Managing incoming calls and emails from assigned accounts
Service Coordinator Essential Skills/Experience/Qualifications
1. Experience w...