[00:01]My name's Catrina. I'm a customer care at McDonald's
[00:03]my job consists of looking after every
[00:06]customer that comes through McDonald's doors and keeping
[00:09]the restaurant clean and tidy ready for the next customer to
[00:12]come and enjoy their food. It's always important for this specific role that
[00:15]you're open and you are greeting everyone but you're
[00:18]approachable as well. My favorite thing about my job is
[00:21]getting to learn and to understand different levels of people, meeting
[00:24]different customers and different experiences every
[00:27]day, which makes my experience grow. I love being part
[00:30]of McDonald's team. It's great. It's like your own little work family.
[00:33]You've always got each other's back and that's one of
[00:36]the main things I've enjoyed working in McDonald's so far.
Overview
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome,
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