Admin Officer
Job Description
Location: Croydon, CR0 2EU
Office based: Subject to desk space, some remote working may be required.
Hourly rate: £14.91
Working Days/Hours: 37 hours: Monday- Friday 9am-5pm
Brook Street in partnership with the Home Office has a fantastic opportunity to join their front end operations team.
Experience Needed/Desired:
* Excellent communication and organisational skills
* Ability to work flexibly to meet changing priorities
* A good knowledge of IT (Excel)
* Experience of working in a customer-focused environment
* Experience of using Home Office systems, such as Atlas
Duties/Responsibilities:
* Work in collaboration with the Social Work Team to ensure referrals meet the requirements of the NAAB criteria before accepting the referral.
* Ensure all inboxes are monitored daily, and all emails are actioned within agreed timescales.
* Flag any safeguarding risks for a young person to the Social Work Team Manager in a timely manner.
* Update all the MI trackers.
* Ensure that all personal data is processed in accordance with published policies and guidance, and that all personal data incidents/breaches are reported without delay.
* Ensure best practice procedures are shared with the team and Social Workers when required.
* Take responsibility in ensuring that all mandatory learning and any refresher training is completed annually.
* Complete any ad-hoc duties to support the team.
* Excell work.
Please note that no annual leave will be permitted during the first 2 weeks.
Role Specific Requirements:
You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that a period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you if successful.
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