Role Details
Salary - Competitive Salary
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays.
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover.
* Car cash allowance - £5,000.
* Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements.
* A comprehensive healthcare plan through our company-funded scheme.
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions.
* Best Doctors.
* Salary Finance.
* Wealth at Work courses.
* Deals and discounts.
* EVolve Car Scheme.
* Employee Assistance Plan.
* Mental health first aiders.
* ShareBuy.
* MORE Choices flexible benefits.
* Enhanced parental leave schemes.
Job Purpose
We have an ambitious target to halve leakage by 2050. The Head of Water Demand Reporting will play a critical role in supporting the achievement of this target by overseeing the accurate measurement, analysis, and reporting of water demand across United Utilities.
You will be responsible for developing and delivering a clear vision for the Water Demand Reporting team, ensuring that high-quality data and analysis support the wider Water Demand function in meeting its strategic objectives. Your leadership will ensure that reporting processes are efficient, insightful, and fully compliant with internal governance and external regulatory requirements, including those set by Ofwat and the Environment Agency.
You will oversee the collection, validation, and analysis of water demand data from various sources, including smart metering, operational network monitoring, and customer consumption data. By transforming this data into meaningful insights, your team will play a crucial role in helping United Utilities optimise network performance, reduce water loss, and meet regulatory commitments.
Your team will also be responsible for managing and enhancing the current leakage management system, ensuring that it provides timely and accurate insights to the Water Demand team. These insights will support the identification of leaks, reductions in consumption, and the effective planning of water resources. Additionally, you will drive the adoption of new technologies and analytical techniques to improve demand forecasting, performance monitoring, and regulatory reporting.
Accountabilities & Responsibilities
* Ensure timely and accurate submission of regulatory reports on leakage, per capita consumption (PCC), and business demand, adhering to Ofwat, Environment Agency (EA), and other regulatory body requirements. Maintain compliance with Annual Performance Reporting (APR) standards.
* Lead and develop a high-performing team of analysts and professionals, fostering a culture of continuous improvement, professional growth, and innovation in water demand reporting.
* Oversee the management and enhancement of the leakage management system and data extraction processes. Drive improvements in data accuracy and reporting efficiency through automation and innovative business intelligence tools.
* Collaborate with Water Services, Asset Management, Finance, and Regulatory teams to align water demand reporting with strategic objectives. Provide actionable, data-driven insights for operational and strategic decision-making.
* Monitor and report progress against internal and regulatory targets, including WRMP and AMP forecasts. Ensure effective performance tracking, investment prioritisation, and the delivery of Outcome Delivery Incentives (ODIs) and Performance Commitment Deliverables (PCDs).
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