This Transport Controller role is critical for maintaining smooth operations within the logistics department and ensuring customer satisfaction.
Client Details
This client is a well-established company in the transport and distribution sector based in Huddersfield who has cemented their reputation as a reliable provider of logistics solutions.
Description
Ensure on-time and complete delivery schedules.
Utilise planning software to dispatch and control work efficiently.
Review plans for errors and ensure they are accurate before coordinating drivers.
Monitor and manage driver schedules.
Communicate with customers regarding delays or changes to their deliveries.
Resolve issues, ensuring minimal disruption and maintaining efficiency.
Improve service and efficiency in alignment with internal and external KPIs.
Assist in investigating customer complaints and delivery queries.
Profile
A successful Transport Controller should have:
The ability to work various shift patterns (mornings, nights, weekends)
Strong attention to detail and organisational skills
Excellent communication skills
Proficient IT skills, particularly Microsoft Ofiice, Excel and OutlookJob Offer
Competitive salary of £36,000
23 days holiday rising with service
Company pension
Comprehensive benefits package...