Job Title: Consumer Credit ExecutiveContract Type: Permanent, Part Time, Full Time, Job Share option availableSalary:£60,000 circaLocation: Remote - England UKClosing Date for applications: Thursday 6th March 2025
Consumer Credit Executive: We are seeking a dedicated Consumer Credit Executive to join our Customer Value Management team at Ageas. This brand-new role, involves assessing and managing the performance of Ageas’ Premium Finance product, ensuring compliance with the Consumer Credit Sourcebook (CONC) and delivering excellent customer outcomes.
As a Consumer Credit Executive, you will work closely with the Ageas Compliance Department to ensure Premium Finance meets regulatory expectations. Ensure compliance with regulatory requirements specific to responsible lending. Part of your responsibility is to identify pain points in the customer journey and support the change process to deliver improvements. You must consider market trends as well as customer needsMain Responsibilities are:
1. Support vulnerable customers by reviewing forbearance governance frameworks.
2. Evaluate customer outcomes and provide actionable insights.
3. Ensure accurate and timely reporting on financial performance and regulatory compliance.
4. Identify and address pain points in the customer journey.
5. Collaborate with var...