Resources: Networked Computerised system, including Sage Line 50, Infusionsoft, LargoTint, general office support (tel., fax, post, email etc).
KEY TASKS:
* Receive paint orders by fax, email or over the phone from customers.
* Enter details onto Sage Line 50 in order to prepare paperwork for production department - Thinning sheets, delivery notes, batch labels, dip card labels.
* Prepare pro-forma invoices and take payment for cash customers.
* Agree delivery service required by customers.
* Liaise with production & RND department on despatch times.
* Despatch orders and raise invoices.
* File customer invoices and purchase orders.
* Enter consignments and raise manifest & labels.
* Produce paperwork for shipments outside of the UK.
* Make up sample packs for production.
* Send matched samples to customers.
Customer Services:
* Check courier manifest daily for delivery discrepancies or problems.
* Liaise with courier on collections and deliveries.
* Maintain regular contact with all existing AVKO customers.
General Office Administration:
* Answering the telephone.
* Support Colour Analyst department with labelling dip cards, signing thinning sheets, filing when needed.
* Print labels for packaging (road only/tin labels).
* Prepare, frank and take post to PO.
* Ensure credit topped up on Franking Machine.
* Monthly stock take and supplier order for stationary (to include headed paper).
* Sort post for Hamble Court Tenants and all Hangar 49 companies.
* Welcome visitors to the office & organise refreshments for client/supplier meetings.
* Assist in all areas that the company feels necessary.
#J-18808-Ljbffr