Document Controller
As Document Controller you will be responsible for ensuring that the communication process between contractors and client are followed. This involves using and monitoring the relevant sites and ensuring that the project team are aware of all incoming communication and submitting the same for outgoing.
Responsibilities and key activities
1. Manage all incoming notifications relating to project queries
2. Management of tender documents associated with project – process & archive in line with customer specific requirements
3. Prepare and upload KONE drawings / documents in line with deadlines to customer / portals
4. Review document controlling documents from the sales tender documentation to ensure document controlling compliance and understanding
5. Support Project Managers, Designers, Planners etc. with documents to ensure progress payments / final account are collectable
6. Upload documents to customer portals. Ensuring that the documents follow the client’s protocol
7. Prepare documents as required to support project manager and operations
8. Work as part or KONE project team – provide progress updates on project status and key actions
9. Create and manage various internal folder structures for Design, Commercial, Document Control and Site
10. Support in managing deadlines of projects, ensure all document control related information is submitted correctly to avoid any financial abatements
11. Work part of a larger team and provide admin and document controlling support in line with manager requests
12. Archive all communications
13. Adhoc admin duties and Team cover
14. Some travel (3-4 times a month to either our Heathrow or Clapham office)
15. Assisting the Admin team periodically
Skills and Experiences:
16. Have worked in a similar position as a Document Controller
17. Able to work on multiple projects
18. Be customer focused, understanding the needs of customers and the importance of providing solutions to satisfy short and long-term objectives
19. Ability to work effectively in a highly complex, diverse, changing environment, whilst adapting to change and maintaining focus on key business goals and objectives.
20. Good communication skills in English both written and spoken
21. Possess good customer service skills
22. Pays strong attention to detail and accuracy
23. Experience of Aconex, Asite, EDMS is essential
24. Experience of Maximo, SAP, Salesforce is desirable
25. Excellent problem solving and analytical skills
26. A proactive and forward-thinking team player
27. Willing to continuously learn
(Monday-Friday, Full Time Position, 38 hrs per week).
Any training provided will be held at our Clapham office and via Teams.
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